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Contact Us!   Phone number: +40 213 266 014/015  |  E-mail: sales@citr.ro

Privacy policy

Collection and use of your data on this website

It is crucial for us to provide correct information to the users of this website, and therefore we are going to explain below what data we collect from you, how we use them, for what purpose and your rights within this context.

It is important to understand what we mean by PERSONAL DATA – any data about an individual, which may lead, directly or indirectly, to identifying that person. This includes the Name, any Identification Number, any Location information and any other online identifier, such as the device used to access the internet, the IP address or the information obtained via cookies.

As regards your CONSENT to the collection and use of your data, we have taken all technical measures so that you can express this consent in an informed manner, from your first to your last interaction with this website.

Request for personal data

Our purpose is both educational and commercial, as we would like to keep you informed about our offers.

The new European data protection rules (GDPR) are part of this context. Therefore, you can write to us at protectia.datelor@citr.ro in order to request all the personal data we hold about you, as well as to request the deletion of such data.

Cookie policy

This website uses cookies. 

1. Introduction

This Cookie Policy shall apply to all the users of the website citr.ro, sales.citr.ro, citr-group.ro. The information presented below is intended to inform the users of this website about the placement, use and administration of cookies by the administrators of these domains, in relation to the users’ navigation on this website.

2. What are cookies?

We use the term “cookies” with reference to cookie modules and similar technologies whereby information can be collected automatically.

An „Internet Cookie” (also known as „browser cookie” or „HTTP cookie” or simply „cookie”) is a small text file, consisting of letters and numbers, which is stored on the computer, mobile terminal or other equipment that a user employs to access the internet. 

Cookies are installed following a request issued by a webserver to a browser (e.g. Internet Explorer, Firefox, Chrome). Once installed, cookies have a definite duration and remain “passive”, in the sense that they do not contain software programs, viruses or spyware and do not access the information on the hard drive of the user’s equipment where they were installed.

A cookie consists of two parts:
– the cookie name;
– the cookie content or value.

Technically, only the webserver sending the cookie may access it again when a user returns to the website linked to that webserver.

3. What are the purposes for using cookies on this website?

Cookies are used to provide the users of this website with a better browsing experience and services adapted to the needs and interests of each user, more specifically in order to:

  • improve the use of this website, including by identifying any errors occurring during the users’ visit/use of this website;
  • provide anonymous statistics about the use of this website to the administrator socialsmarts.ro, as owner of this website;
  • anticipate potential goods to be provided to the users through this website, depending on the accessed services/products.

Based on the feedback transmitted via cookies in relation to the use of this website, socialsmarts.ro, as the administrator, may take measures in order to make this website more efficient and more accessible for the users.

Thus, the use of cookies allows for remembering certain settings/preferences established by the users of this website, such as:

  • language in which the website is viewed;
  • currency in which certain prices or fees are expressed;
  • facilitation of access to the users’ accounts.

4. What is the life duration of cookies?

The life duration of cookies may vary considerably, depending on the purpose for which they are placed. The following categories of cookies also determine their life duration:

  • Session cookies – A “session cookie” is a cookie which is automatically erased when the user closes the browser;
  • Persistent or permanent cookies – A “persistent or permanent cookie” is one that remains stored on the user’s terminal, until it reaches an expiry period (which can be several minutes, days or years) or until it is erased by the user at any time, from the browser settings.

5. What are third-party cookies?

Certain content sections on the website may be provided by third parties, and not by the administrator citr.ro; these cookies are called third-party cookies..

Third parties placing such cookies must also comply with the applicable data protection rules and the Privacy Policy.

Such cookies may be placed by the following third parties: Google, Facebook, LinkedIn, MailChimp.

6. What types of cookies are used on this website?

The following types of cookies may be placed when using/visiting this website:
a. Website performance cookies;
b. User analysis cookies;
c. Geotargeting cookies;
d. Log-in cookies;
e. Advertising cookies;
f. Cookies of advertising providers;

a. Performance cookies

These cookies are used to remember the website user’s preferences, so that it is no longer necessary to set the preferences again when visiting the website in the future.

b. User analysis cookies

These cookies inform us whether a particular website user visited/used this website before. They are only used for statistical purposes.

c. Geotargeting cookies

These cookies are used by a software establishing the home country of the website user. The same ads will be received, regardless of the selected language.

d. Log-in cookies

When you log-in to this website, cookies are generated to memorize this. Furthermore, the use of these cookies allows us to link any comment posted on the website to the username of the account used for posting. Unless the option “keep me logged-in” is selected, these cookies will be automatically erased at the end of the browsing session.

e. Advertising cookies

These cookies track the user’s viewing of online ads, the type of ads and the time from the viewing of the ads. As such, these cookies are used to target online advertising. They are anonymous and store information about the viewed content but not about the users. No personal information is stored directly, as these cookies are based on the unique identification of your internet browser and device. If you do not allow these cookies, the ads you receive will be less personalized.

7. What type of information is stored and accessed via cookies?

Cookies store information in a small text file that allows for the recognition of the browser. This website will recognize your browser until the cookies expire or are erased.

8. Adjusting your cookie settings

If the use of cookies is not disturbing and your computer or equipment used to browse this website is used only by you, you can set longer expiry terms for the storage of your browsing history.

If your computer or equipment is used by several persons, you may consider setting the browser to erase the individual browsing data every time the browser is closed.

9. How can cookies be blocked?

Disabling and blocking cookies may limit the use of this website. Users may configure their browser to block or allow cookies from a specific website. All modern browsers feature the option to change cookie settings. These settings may be usually accessed in the “options” section or “preferences” tab of your browser. However, blocking or disabling cookies does not mean you will no longer receive online ads – it only means that the ads will not be customized to match your preferences and interests, as highlighted by your browsing behavior.

To understand these settings, you may find the following links useful:

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

For any further questions on how cookies are used on this website, please contact us at: protectia.datelor@citr.ro

Data protection

Our purpose is both educational and commercial, and the new data protection rules (GDPR) are part of this context. Therefore, we promise that the protection of your data is our priority and that we use these data subject to your consent in order to provide a customized experience on our website and on the online platforms where we promote our products and services (Facebook and Google), as well as to promote our services and keep you up-to-date with the latest news in the field.

How we use your data

We use your data in several ways, based on their nature, and only if you have given us your consent to do so. Please find below more details about the types of data we collect and their use:

Email address

If you have shared your email address with us, we will use it to send you information emails about our products and services, as well as articles and resources we publish regularly on our websites.

Please note that you can unsubscribe from our database at any time, by sending an email at protectia.datelor@citr.ro

First name and surname

If you have shared your first name and surname with us, we will use them to personalize the emails you receive from us. The platform we use for email marketing (Mailchimp) allows us to personalize the messages based on the data provided by the subscribers.

Professional title

If you have shared your professional title with us, we will use it to personalize the emails you receive from us. The platform we use for email marketing (Mailchimp) allows us to personalize the messages based on the data provided by the subscribers.

Telephone number

If you have shared your telephone number with us, we will use it to contact you rapidly.

Data about the browser/IP/device 

If you have agreed that we collect details about the browser, IP, device, we will use these data to determine how you use our website, with the purpose of making the necessary changes so that you find the information you are looking for more easily.


We have taken all the technical measures so that you do not have the obligation to provide any data (everything is optional), but you should be aware that, in the absence of such data, certain parts of the website may not function properly, we may not collaborate or we may not announce you about the services in our portfolio you might be interested in.

Sharing of personal data

We did not sell, we are not selling, and we will never sell your personal data to third parties. We provide services based on the trust of our clients and potential clients, and the protection of personal data is paramount in this process.

The only entities having access to the data of the users of this website are the agencies or the providers we work with based on contracts which contain confidentiality clauses, without which we would be unable to conduct our activity, and, in exceptional cases and only subject to an official request, the public law enforcement institutions in Romania.

The only data about the users of this website which are accessible to third parties are aggregated and anonymized, so that the users cannot be identified.

Our marketing messages

If you have given us your consent, we will send you marketing emails with the purpose of informing you about our planned actions, new articles published on this website and useful articles published on other websites.

Unsubscribe from the newsletter

You may unsubscribe from the newsletter at any time, using one of the means below:

  • Click on the unsubscribe link in the newsletter received from us;
  • By sending an email to us, requesting to be unsubscribed, at protectia.datelor@citr.ro.

In any of the two situations, we will make sure you will no longer receive our marketing messages by email. Any such request will be dealt with within maximum 5 days from reception.

Online advertising

We conduct online advertising campaigns to inform you about our product and service offering and/or articles published on this website.

In doing so, we use three advertising networks – Facebook, Youtube and Google, as well as several user targeting campaigns – based on demographics (gender, age, geographical location, proximity) or interests - such information being provided to us by the aforementioned channels.

Our ads that you can see on other websites are often displayed based on the information we hold about you and to the processing of which you have consented for this purpose (e.g. when you visit or log in to an event page on our website, you will be further addressed on Facebook or the Google partner network with an ad for that training or other related products/services).

Your rights relating to data collection

Here are your rights relating to data collection and processing.

  1. The right to be informed about how your data are collected and used;
  2. The right to access the data we hold about you;
  3. The right to request the correction of the data we hold about you;
  4. The right to request the erasure of the data we hold about you;
  5. The right to request that we stop sending you marketing messages;
  6. The right to request that your personal data should be sent to you or another controller;
  7. The right to file a complaint with the supervisory authority

The rights listed above are not absolute and exceptions may apply. For any questions, please send us an email at protectia.datelor@citr.ro

Contact us

If you need any information about our products and services or about our collection and use of your personal data, please send us an email at protectia.datelor@citr.ro.

The new data protection regulations were published on the official website already on the 16th of April 2016